We are confident that our quality control means that you will be happy with your product(s). However, if for any reason you are unsatisfied, we will either exchange your item(s) or refund your money (minus shipping costs) up to 14 days after you have received your order. Please email us an exchange or refund request within 14 days of receiving your item.
HOW TO RETURN AN ITEM:
1. Email us within 14 DAYS of receiving your order with the subject line: 'RETURNS + your invoice number'.
2. Attach a copy of your invoice and ship your items (in their original packaging) back to us within 3 days of your notification. In the case of damaged item(s), please attach photographic evidence of the stated damage.
3. The return shipment cost must be paid by you and is not covered by Sahaja Prints. Please ship the package with its tracking number so we can track it. The returned items are your responsibility until they reach us. Ensure that the product’s original packaging is intact and pack them safely to prevent any (or more) damage.
4. Email us the shipping documentation along with your tracking number.
5. Your refund or replacement item will be processed once we have received the item.